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15% off orders over $200You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We love Alex Mill for a well-crafted assortment of classic essentials that aim to be timeless, not trendy. This brand brings credibility, having been co-founded by former Gap and J. Crew CEO, Mickey Drexler, his son Alex, and former J. Crew Design Director Somsack Sikhounmuong. These three put their heads together to give people what they had been searching for: well-made, straightforward designs that are still unique.
There are tons of details we love about the Oatmeal Combo Apres Ski Turtleneck: the cozy feel and texture, the mix of flecked Donegal knit and classic Fair Isle design, and the warm high neck to name a few. Made from a luxe blend of wool, alpaca, and mohair, this sweater is sure to be a well-loved style that lives in your closet for years to come. We suggest pairing this super-soft silhouette with winter whites when you want to make a fashionable statement, or with leggings and a beanie for when you step off the slopes.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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